The Chicago Center for HIV Elimination values your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and protect the information you provide when you opt in to receive SMS communications related to our HIV research studies.
1. Information We Collect
We collect the following information with your explicit consent:
- Your mobile phone number.
- Data related to your participation in the study, including research-related return on investment (ROI) metrics where applicable.
- Details about your interactions with our SMS messages (e.g., delivery status, responses).
- The information obtained through consent will not be shared with third parties or affiliates.
2. How We Use Your Information
The information you provide is used solely to communicate with you and manage your participation in our research studies. Specifically, we may use it to:
- Send appointment reminders and confirmations.
- Provide instructions and updates related to study visits.
- Notify you about scheduling changes or other essential study-related information.
- Analyze research ROI for program improvement, strictly within the scope of your consent.
3. SMS Terms & Conditions
By opting in, you consent to the collection and use of your information as outlined in this policy, including the use of research ROI data. Your opt-in will initiate a conversation through text messages, an opt-out language will always be sent to them. You may revoke this consent at any time by replying “STOP” to any SMS message you receive or by contacting us directly. If you have consented to receive text messages from CCHE, you may receive text messages related to research and services.
Frequency: Once per week
Fees: Message and data rates may apply.
4. Sharing Your Information
We do not sell, trade, or share your personal information with third parties for marketing purposes. Your information may be shared only when required by law or to provide the services you have requested, such as appointment scheduling or ROI analysis.
5. Data Security
We take reasonable precautions to safeguard your information. However, SMS communication may not be fully secure. We recommend not sharing sensitive information via SMS.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to your information.
- Withdraw your consent for SMS communications and data collection by replying “STOP.”
7. Opt-Out Instructions
You may opt out of SMS communications at any time. To stop receiving messages, reply “STOP” to any SMS, or contact us directly at:
- Email: hivelimination@uchicago.edu
- Phone: 773-834-2468
8. Contact Us
If you have any questions about this policy or your personal data, please contact us at:
- Email: hivelimination@uchicago.edu
- Phone: 773-834-2468
- Mailing Address: 1525 E 55th St, Chicago, IL 60617
By participating in our studies and opting into SMS communications, you acknowledge that you have read, understood, and agreed to this policy.